Do you have any questions?
Leave your email address and we will contact you as soon as possible.
The website www.novioscan.nl and the smartphone applications (see: “SENS-U” in the Google Playstore (for Android) and/or App Store (for iOS)) are part of Novioscan Holding B.V.
Located in The Novio Tech Campus – Building M
6534 AT Nijmegen
+31 244 200 114
Firstly, we will never sell your personal information to anyone. That is not our company policy. Secondly, we don’t ask for your personal information unless we need it to provide or improve services for you. Thirdly, we don’t share your personal information or for the very limited purposes described below. Finally, we appreciate that when you use our services, you trust us with your information, and we take that responsibility very seriously.
If you use the smartphone application (app) “SENS-U” from Novioscan, downloaded and installed via the Google Playstore (for Android) and/or App Store (for iOS)), no data is collected from these apps. Permission to collect location data is requested for the sole purpose of using the full functionality of Bluetooth® 5, to be able to connect the apps to the SENS-U bladder sensor.
When you use the Novioscan website and contact us, we collect the following information and use it only as described below.
This may include your name, address, email address and phone number. We use this information in the ways you would expect, such as contacting you or sending you a newsletter. This is stored in Hubspot and for indefinite period.
When you send us emails or other communications, we maintain those communications and their contents so that we can resolve your inquiries or otherwise assist you.
We may collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our website.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
We may use the collected data for various purposes:
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside Netherlands and choose to provide information to us, please note that we transfer the data, including Personal Data, to Netherlands and process it there.
Novioscan Holding B.V. may disclose your Personal Data in the good faith belief that such action is necessary to:
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We may employ third party companies and individuals to facilitate our website (“Service Providers”), to provide the website on our behalf, to perform website-related services or to assist us in analyzing how our website is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.